E-service pilot

E-service pilot

Users can access the interactive occupational safety and health e-service with Suomi.fi e-Identification. Authorization is required to use the service on behalf of the employer. More information and instructions on e-authorizations in the Suomi.fi service.

Log in to the e-service


There are three services included in the pilot:

Employee: submit an enforcement request for a certificate of employment

Home page view of the occupational safety and health e-service.When your employment relationship ends, ask your employer for a certificate of employment. If the employer does not provide you with the certificate, you can submit an enforcement request in the e-service. In the service, you will select the employer from whom you want a certificate of employment. Then, an occupational safety and health inspector may issue a notice to the employer requiring them to provide a certificate of employment. In the e-service, you can see how the matter is progressing.

An enforcement request for a work certificate will be processed within two weeks after it has arrived to the occupational safety and health authority.

Please note that the Employment Contracts Act does not apply to office holders. In matters concerning employment relationships, the powers of the Occupational Safety and Health Divisions are based on the Employment Contracts Act (55/2001). If necessary, an official or office holder may contact their trade union for matters related to certificates of employment. A non-unionised official or office holder may contact a legal aid office if they so wish.

Employer: report amendments you have made

Through the service, you can submit a report in response to a request made by an occupational safety and health inspector and the related instructions. In the service, you can supplement your written report with any attachments you want, such as documents, photographs and video materials.

Based on your report, the occupational safety and health inspector will assess the fulfilment of your obligations. You will receive the decision made by the inspector in your email. If you have any questions about the content of the obligation, please contact the inspector who issued it.

In the pilot stage, submitting reports in the e-service is not available for all requests and instructions issued by occupational safety and health inspectors. The option applies to obligations issued in selected control projects after the launch of the pilot.

Employer: assess the safety of your work environment

In this service, employers can make an assessment of occupational safety management. It includes a section for identifying and assessing work-related hazards and harmful factors. For more information, see the Halmeri method page. The service also includes the option of using the tools and methods of the Centre for Occupational Safety.

Need support for using the service?

The occupational safety and health authority’s e-service has been created as a part of a customer service project by the Regional State Administrative Agency. If you are experiencing problems with the Suomi.fi login, your browser or another technical aspect, contact the Regional State Administrative Agency customer service, tel. +358 295 016 780 or email at asiakaspalvelu@avi.fi.

If your question concerns your actual matter with the occupational safety and health authority, for example an enforcement request, contact the occupational safety and health authority’s telephone helpline, tel. +358 295 016 620.

If you have questions about issued obligations, you can contact the occupational safety and health inspector who issued the obligations or, if necessary, the regional occupational safety and health authority. Include the details of the obligations in your message.

Information provided through the e-service is stored in the occupational safety and health authority’s case management system and/or the enforcement information system, and the information can be used in the occupational safety and health authority’s supervisory activities. The storage of information does not concern the assessment of occupational safety management using the Halmeri method.