Telephone service

0295 016 620

The Nationwide Telephone Service of the OSH authorities is open Monday to Friday 9:00 am – 3:00 pm. Service in English is available Tuesday to Thursday 9:00 am – 12:00 noon. If you call from a landline phone in Finland, the rate is the standard local network rate. If you call from a mobile phone in Finland, the rate is the standard mobile rate. The actual cost depends on your subscription with the operator.

Please note the exceptional opening hours on Tuesday 21 May 2019:

  • Advice for employment relationships is available in Finnish 9 am – 12 noon
  • Advice for employment relationships is not available in English during this time
The service is divided into four categories:

Advice for employment relationships

  • Advice in matters related to employment contracts, payment, working hours, annual holidays and other employment terms.
  • Your own labour market organization also informs you about employment provisions and collective agreements.
  • Enforcement Request in Employment Matter -form (pdf): English, Finnish, Swedish

Advice on Working Environment

  • Advice on how you can improve the work conditions on your workplace and develop the OSH activities of your own workplace.
  • Advice on safe working facilities, working methods and machinery
  • Notification of occupational accidents (others than construction related accidents)

On-Call Service for the Construction Sector

  • Advice on how to improve the working conditions on workplaces in the construction sector and develop the OSH activities
  • Advice on a safe working environment and safe working methods
  • Notifications of occupational accidents in the Construction Sector

On-Call Service for Well-being at Work

  • Questions related to the well-being at work (psycho-social load, harassment, inappropriate treatment and discrimination)


To contact by email, letter or otherwise, contact the OSH Division of the region where your workplace is located. Contact Information.